How much extra do you have to pay for voice calls? Is there integrated contact center functionality? Customer supportĭoes the solution provider offer round-the-clock remote support in case anything goes wrong?Ĭan you get phone, web, and chat support around the world (not just in the US)? What hours is support available? Is there an online Help Center where you can find answers anytime? Cost-efficiency Then, the next question is what extra features your GoTo Meeting alternative offers. If you’re evaluating web conferencing software alternatives to GoTo Meeting, here are a few considerations to keep in mind: Featuresĭoes the tool offer all the basic features you get with GoTo Meeting, like unlimited video calls, instant messaging, screen sharing, and a mobile app? Not having a free version is very unusual, as most UCaaS providers offer a free video meetings plan, and then have higher-tiered pricing plans for things like phone calls and SMS/MMS messaging.Īdd to that the fact that GoTo Meeting’s least expensive pricing plan doesn’t come with basics like unlimited cloud recording or call transcription 1, and most businesses would likely be better off with some of the more robust providers on the list below.Ī few factors to consider as you evaluate GoTo Meeting alternatives 1 And the features that it comes with are very similar to most providers’ free video conferencing plans.įor small businesses that are looking for a free video collaboration tool, this might be a deal breaker. Its least expensive plan is $14 per user per month, at regular price. The biggest knock on GoTo Meeting is probably that it doesn’t have a free plan. Why would you want to find alternatives to GoTo Meeting? Typically, it’s one of the options that businesses come across when they’re looking for something that goes beyond the limited capabilities of basic video conferencing tools like Skype, Bluejeans, and Google Meet (formerly Google Hangouts). In addition to that, there’s a separate product in the suite, GoToConnect, which is the more “all-in-one” version and includes a VoIP phone system that allows for making phone calls in addition to video conferencing.Įssentially, GoTo Meeting offers a basic video chat tool with screen sharing, whiteboard, dial-in conference lines, and webinar functionality (though you’ll have to pay more for it). With GoTo Meeting specifically, users can host and join video, audio, and web meetings from any meeting room or remote location using a Mac, PC, or iOS/Android smartphone device. The way its product is packaged though, is a little less simple. (A bit of history: it gobbled up, which it rebranded as GoTo Meeting.) GoTo Meeting markets itself as a simple web conferencing platform with HD video that connects dispersed and remote teams online. If you’re considering GoTo Meeting for your web conferencing solution, but aren’t quite sure if it’s the right fit for your business (or if there are better options out there), then this guide will break down some of the best alternatives to GoTo Meeting.īefore we compare some of the best GoTo Meeting alternatives, let’s look at what GoTo Meeting can do, and some of the most common reasons why businesses want to look at other options first.
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